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MANAAKI TOUCH

  • What is included in each gift box?
    Each gift box contains a curated selection of eco-friendly products, thoughtfully chosen to promote sustainability and delight your recipient. Please note that items may vary based on availability, but rest assured, each box maintains our commitment to quality and eco-consciousness.
  • Can I customize the contents of a gift box?
    Absolutely! We offer customization options to tailor the gift box to your preferences. Whether it's selecting specific products or adding a personal note, we're here to make your gift special. Contact us directly to discuss customization possibilities.
  • Do you offer digital gift cards?
    Yes, we provide digital gift cards in various denominations. They are delivered via email and can be redeemed on our website, offering your loved ones the freedom to choose their favorite eco-friendly products.
  • What are your shipping and delivery times?
    We ship within New Zealand only. Orders are processed in 1-2 business days. Delivery takes 2-5 business days, depending on location. Shipping fees are calculated based on weight and destination.
  • What is your return policy?
    We strive for complete customer satisfaction. If you're not entirely happy with your purchase, please contact us within 14 days of receiving your order. We'll guide you through the return process and work to resolve any issues promptly.
  • Are your packaging materials sustainable?
    Yes, sustainability is at the core of our values. All our packaging materials are recyclable, biodegradable, or reusable, ensuring that your gift is kind to the planet.
  • Do you offer bulk or corporate gifting options?
    Certainly! We provide bulk and corporate gifting solutions tailored to your needs. Whether it's for employee appreciation, client gifts, or special events, contact us to discuss how we can assist you
  • Can I include a personalized message with my gift?
    Yes, you can add a personalized message during the checkout process. We'll include your note in the gift box, adding a special touch to your present.
  • How can I contact customer support?
    For any inquiries or assistance, please email us at manaakitouch@gmail.com. We're here to help!
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